The document discusses common failures libraries experience when trying to implement new technologies and services. It identifies failures such as assuming what works for one library will work for another, focusing on new technologies without tying them to strategic goals, and taking on projects without allocating adequate staff time and resources. The document then provides recommendations for building an innovative culture, such as questioning assumptions, encouraging staff learning and risk-taking, and involving staff from all levels in planning.

2. We really need to do these Web 2.0 things all the other libraries are doing

3. _____has been so successful at the ___ library; we should do it here too. FAIL #2: Assuming every library is the same

4. Blogs Netflix-like borrowing Patron-driven acquisitions Facebook Twitter FAIL #3: Technolust

6. FAIL #5: Thinking free = no cost

8. I think our library really needs to do ___ to be relevant to our patrons. Don’t worry, I’ll handle everything. FAIL #6: The lone ranger

9. So, I’m going to need you to start doing ___, ok? FAIL #7: Assuming more than 40 hrs of work can be fit into a 40-hour work week

10. This will be the best library blog ever! FAIL #8: Assuming all you need is enthusiasm

11. So what’s the problem?

18. Building Organizational Capacity for Innovation

19. Question Everything

20. Listen and look for good ideas They can come from anyone and anywhere

21. Encourage staff to learn and play

22. Develop a Risk-Tolerant Culture

23. Beware the Culture of Perfect

24. Be agile, don’t get attached

25. Nurture Talent

26. Give Staff Time for Creative Endeavors

27. Encourage Network-Building

29. Making Innovative Ideas a Reality

30. Know your users

32. Tie innovative ideas to major initiatives or mission/goals

34. Treat technologies as tools Blogs Wikis RSS Facebook IM

35. and use them to solve problems

36. Improve communication with our users

37. Highlight our Collections

42. Make our services more visible

43. Improve internal knowledge sharing

44. Create Partnerships

46. Involve Staff from All Levels in Planning I can haz your cooperation?

47. Plan for the Continued use and Maintenance of Tech

48. Time Must be Devoted to all This

49. Assess, assess, assess!

50. Is your organization (as it is currently structured) able to make all this happen?